FAQS

Frequently Asked Questions

General Questions

We offer a complete range of logistics solutions including freight transport, container transport, refrigerated and ambient storage, importing and exporting support, and specialised cargo handling.

We are based in Derrimut, Melbourne. Our services cover all of Melbourne, surrounding suburbs, and we also handle interstate deliveries on request.

Yes, we do. You can use our transport services, storage facilities, or combine both for a full end-to-end logistics solution.

Not at all. We work with companies of all sizes — from small Melbourne-based businesses to national supply chains. If you have goods to move or store, we’re here for it.

Yes, you’re welcome to visit. Just give us a call in advance so we can arrange a proper walkthrough with the right team member.

Transport and Freight

We handle a wide variety including general freight, palletised goods, container deliveries, refrigerated cargo, and specialised items that require extra care or security.

Yes. Our fleet includes refrigerated vehicles equipped with live temperature monitoring and alert systems to ensure your goods remain within safe limits throughout the journey.

All of our trucks have live GPS tracking. We provide real-time updates so you can see exactly where your freight is at any moment.

We monitor everything in real time. If an issue comes up, our team responds immediately and keeps you updated. Our systems are built to prevent problems before they escalate.

We do offer urgent and time-sensitive transport depending on availability. Call us directly to discuss your requirements and we’ll do our best to accommodate.

Cold Storage and Warehousing

Ambient storage is for goods that don’t need temperature control. Refrigerated storage is climate-controlled and ideal for perishables or temperature-sensitive items.

Our warehouse is monitored 24/7 with security systems in place. We also have temperature and access control systems for high-value or sensitive goods.

Yes, we offer flexible storage plans depending on your needs. Whether you need space for a few weeks or a few months, we can help.

Absolutely. Our warehousing solutions are built to adapt as your volume changes. We’ll work with you to adjust storage space and transport frequency as needed.

We work with a range of industries including food and beverage, pharmaceuticals, retail, import-export, manufacturing, and more.

Technology and Monitoring

Our fleet is equipped with live GPS tracking, so you always know where your delivery is in real time.

Our refrigerated trucks constantly monitor internal temperature. If it goes outside the safe range, our team is alerted immediately through our remote system.

It’s a built-in system that sends alerts if anything goes wrong during delivery such as temperature breaches or delays. This helps us act fast and keep your cargo safe.

Yes, you will receive updates once your goods are on the way and again when they’re delivered.

Yes. We can provide digital records, including tracking history and temperature logs for your shipments when required.

Quotes, Pricing, and Support

You can fill out our quick quote form online or call us directly. We typically respond within one business hour.

During business hours, most quotes are returned within an hour. For more complex jobs, we may follow up with a few quick questions first.

We offer custom quotes based on what you need. That way you’re only paying for the service that fits your exact job.

No strict minimums. Whether it’s a single pallet or a full truckload, we’ll review your needs and let you know the best way to move forward.

Just give us a call at (03) 9363 8594 or email reception@coltlogistics.com.au. You’ll reach a real person — no call centre or long hold times.

Long-Term and Custom Solutions

Yes, we work with many businesses on an ongoing basis, providing regular transport, warehousing, and support tailored to their growth.

We’re flexible with fluctuating volumes. If your business has busy and slow seasons, we’ll scale our services accordingly.

We can integrate reporting and communication with your systems if needed. Just let us know what tools you use and we’ll find a compatible workflow.

Yes, we do this often. Whether it’s multi-location delivery, mixed storage types, or special handling, we’ll build a plan that fits.

We combine smart technology, a Melbourne-based team, fast communication, and genuinely reliable service. No shortcuts, no excuses, just logistics done right.

Still have questions?

Our team is here to help. Get in touch with us today or request a free quote for your next shipment.

get started

Let’s Take the Stress Out of Logistics

Need help with freight, storage, or refrigerated deliveries? Tell us what you need, and we’ll get it done.